How To Fix It When Amazon Prime Video Is Not Working –
why is prime video not working

How To Fix It When Amazon Prime Video Is Not Working

The web site will present you how fast your connection is between your device and the Internet. Obviously, 180Mbps as seen within the above test is greater than fast sufficient to stream Amazon Prime Video, but it is only about one-fifth of the supplier’s marketed pace. The identical thing could also be occurring to your connection on a decrease scale, particularly in case your router is positioned a couple of rooms away or if others are utilizing the Internet at the same time. Most Amazon Prime Video streaming issues stem from a poor Internet connection. You can run a speed test using this service to see in case your connection is fast sufficient. You’ll need no less than a 1.5Mbps connection to stream SD and three.5Mbps connection to stream HD.

If you’ve issues using Amazon Video on your Smart TV, you’ll be able to often repair this one by yourself, but if it is a very old Smart TV you could be out of luck. On older techniques, the most effective guess for a greater Amazon Video experience is to buy an Amazon Fire TV stick. Tens of 1000’s of channels, Alexa abilities, and apps – Including Netflix, YouTube, Prime Video, Disney+, Apple TV+, and HBO Max. To uninstall the Amazon Prime Video app, merely press and maintain the app’s icon until it begins to wiggle.

Issues With Amazon Prime Video

The first thing to try is to clear the TV cache. For comfort on Samsung TVs, this process could be very easy. Turn the TV off, turn on and hold the facility button for about 20 seconds and the TV cache might be cleared.

why is prime video not working

In most circumstances, you’ll have to attend for one or the opposite to fix an underlying problem before Prime Video starts working again. Amazon Prime Video error 5005 occurs when you attempt to login to Amazon Prime Video and watch movies. Amazon says that these are most often associated to connectivity issues and they’re going to resolve in a short while. In most circumstances, the issue is in your home or with the app on the system you are using, but typically Amazon does go down.

Amazon Prime Video Latest Reports

Open Prime Video from the list of installed apps. Try accessing Prime Video on one other device. This will help you to know if the problem is a tool-specific or not. Use an Internet speed testing device to examine your Internet connection velocity.

Power off your streaming device like Roku, Apple TV, etc., alongside with your TV. Try to close and relaunch the Prime Video app and see if that resolves the issue. Having your Amazon Prime Video not engaged on Roku can cause plenty of issues, particularly should you have been on the point of see a show.

Amazon Prime Video Problem Reports